SHIPPING POLICIES

Calabraya ship around the World! Please select your country of destination and fill in the relevant address fields at checkout to generate the shipping cost of your order.

Please note, all orders will be charged in EURO (EUR) for not free shipping purchase. Please refer to a currency conversion calculator to check your countries conversion rate.

International orders are shipped via TNT, UPS, DHL and FedEx the shipping company is depended on the destination to optimize the costs. Shipping costs are calculated by weight and destination. Customs, duties and fees may be incurred and are not included in the shipping calculation. If there is a specific international shipping company that you are working with, please inform us. We will be sending you via the company that you acknowledged.

The link that you will receive after you purchase your garments will contain instructions for how you can track your order. You can track your order on Calabraya customer login panel. All international orders can usually be tracked within 24 hours after the tracking number has been received.

INTERNATIONAL CUSTOMS DUTIES & TAXES

International shipments may be subject to import duties or sales taxes once the shipment reaches your country. Goods can be detained in customs and fees incurred. Import duty or tax costs will be invoiced to you directly from dhl or an import broker appointed by you. Calabraya is not responsible for these charges. We recommend that you check your local customs office for the most up to date information.

TERMS AND CONDITIONS OF RETURN

Goods must be returned within 30 days of receipt

  • Goods must be in original condition with all tags and packaging intact
  • Worn, soiled or damaged garments will not be refunded
  • Please retain proof of postage (receipt) until refund is processed
  • No returns or exchanges for change of mind on customised items and uniforms with personalised embroidery or screen printing
  • No returns or exchanges for change of mind on Sale or Last Run products

We recommend purchasing tracking – so you know it made it back.